Full Day: 9.30am - 4.00pm

£150 + VAT per person

Ideal for those who want to develop their interpersonal skills. Learn communication techniques and tools to help influence, negotiate and delegate effectively, including

• How to build 'rapport' with others and why this is important
• How to identify different communication styles and learn how to use this knowledge to communicate more effectively
• How to practice getting the right outcome by understanding that the meaning of communication is the response you get, not what you say
• Creating and delivery win-win solutions
• Working with SMART objectives, understanding what these are and how they can help you to be more effective when communication with others
• Identifying REAL needs and how to use this effectively throughout your communication
• Understanding why people react differently and sometimes unexpectedly

Who should attend?

Everyone and anyone who is responsible for any form of communications externally or internally, within their organisation.

Seminar dates

> 6th July - Peterborough - Book